About Us
About us
Your Partner in Lifelong Protection
At Rock-of-Ages-Insurance Agency LTD, we believe that every family, every individual, and every business deserve the security to thrive. Our mission is driven by a deep commitment to protecting what matters most in life—your loved ones, your dreams, and your hard-earned investments.
Imagine a dedicated mother, tirelessly working to provide a bright future for her children. She dreams of seeing them graduate, travel the world, and create their own stories. Yet, in a world full of uncertainties, she knows that unexpected events can disrupt even the best-laid plans. This is where our role becomes vital.
We strive to be a pillar of support during life’s storms. With personal care at the heart of everything we do, we work tirelessly to understand the unique needs of our clients, ensuring that every insurance solution is tailored to fit their lives. Our integrity shines through in every interaction, as we are committed to being a trusted partner, guiding you with honesty and transparency.
Together, let’s build a future where you can embrace life’s joys without fear, knowing that you are protected every step of the way. At Rock-of-Ages Insurance Agency LTD, we’re not just in the business of insurance; we’re in the business of safeguarding dreams and nurturing the well-being of families and individuals. Join us in creating a legacy of protection and care that lasts for generations to come.
Vision
To become Kenya's leading insurance agency by delivering innovative, customer-focused solutions that foster trust, drive growth, and build lasting partnerships with our clients, while consistently exceeding their expectations and securing their financial future..
Mission
To shield our clients from financial uncertainty by providing personalized, high-quality insurance products that protect their businesses, families, and assets. We are dedicated to delivering exceptional value, unwavering integrity, and outstanding service to every client we serve.
Core Values
Integrity
Customer- Centric
Trust
Innovation
Excellence
Frequently Asked Questions
Helping You Make Informed Choices
Find answers to common questions about our insurance services and how we can help you protect what matters most.
What types of insurance does Rock-Of-Ages Insurance Agency LTD offer?
We provide a wide range of tailored insurance solutions, including motor insurance, medical insurance, professional indemnity, contractor all risk, goods in transit, marine insurance, travel insurance, aviation insurance, engineering insurance, and Work Injury Benefits Act (WIBA) insurance.
How do I choose the right insurance coverage for my needs?
Our agents will work closely with you to understand your requirements and assess your risks. Based on this, we recommend the most suitable insurance coverage options, ensuring you receive the best protection at a competitive price.
What is the difference between a broker and an insurance agent?
At Rock of Ages Insurance Agency LTD we act as an insurance agent. As agents, we represent specific insurance providers and help you choose products from them.
How can I file a claim?
Filing a claim with us is straightforward. Simply contact us, and our dedicated team will guide you, ensuring you have the support you need every step of the way.
What is the process for filing an insurance claim?
If you need to file a claim, simply contact our claims department as soon as possible. We will guide you through the process, including gathering necessary documents, completing forms, and submitting your claim to the insurance provider.
Do you offer customized insurance solutions for businesses?
Yes, we specialize in creating tailored insurance solutions for businesses across various industries. From contractor all risk to engineering insurance and professional indemnity, we can bundle coverages based on the unique risks and needs of your business, ensuring comprehensive protection.
What does motor insurance cover?
Our motor insurance policies cover a variety of risks, including accidents, theft, fire, and third-party liabilities. Depending on your needs, you can opt for third-party only coverage, third-party fire and theft, or comprehensive insurance that protects against a wider range of risks.
Do you offer travel insurance for international trips?
Yes, we provide comprehensive travel insurance for both domestic and international trips. Our policies cover medical emergencies, trip cancellations, lost luggage, and other unexpected incidents, ensuring that you are fully protected while traveling.
Is marine insurance only for large shipping companies?
No, our marine insurance is available to any business or individual involved in transporting goods by sea, including small importers and exporters. We provide coverage for cargo, vessels, and risks such as piracy, weather damage, and accidents at sea.
What does Work Injury Benefits Act (WIBA) insurance cover?
WIBA insurance provides coverage for employees who suffer injuries, accidents, or death while on the job. This mandatory insurance ensures that businesses comply with local labor laws while offering financial protection to employees and their families in case of work-related incidents.
How can I get a quote for insurance coverage?
To get a quote, you can contact us directly via phone or email, or visit our office. Our agents will ask for some basic details about your needs and provide you with a customized quote based on your specific requirements. You can also schedule a consultation with us to discuss your options in detail.
